Anyone hoping to do well in the grocery business would be advised to take notice of Mogannam’s actions during his ten-minute morning tour of his store. The secrets are there in his hands-on grooming of the deli case, in his ditching the low-performing olive bar for more profitable stock and tasting the produce before it goes on the shelf, and in the dinner he cooks for his staff. That relentless editing and a razor-sharp focus on hospitality account for much of Bi-Rite’s extraordinary success—making it one of the most-watched markets in the country.
A great read on what makes a successful grocery store, and how that store can become a community anchor and crucial support for small-scale food producers across the system.
Notes
-
needsmoresalt likes this
-
vernonfarm likes this
-
ysfp posted this
